PSA North West 15th November 2023: Better business by creating the right book and exceptional customer experiences
15 November|18:00 - 20:45|The Village Hotel - Warrington - See full address
About this event
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A warm welcome to PSA North West from our Regional President, James Perryman and the gang.
The PSA theme for 2023 is “Just One Thing” and we’ll continue to bring that to life to support your personal, professional and business growth!
This months’ agenda will give you the opportunity to hear two fantastic speakers, whose talks will inspire you to transform your business by writing and publishing the right book, and help you to create exceptional customer service and experience for your clients – as well as giving you time to relax, connect and network over some food and drink.
Location: The Village Hotel, 110 Centre Park Square, Warrington, WA1 1QA.
They say that every speaker needs a book and there are many speaker books out there that are little more than glorified business cards.
Our main speaker Sue Richardson is an independent publishing consultant and award-winning non-fiction publisher. She believes that the right book, well written, designed, published and distributed will lend you kudos, give you influence and help you make a difference to your world and the lives of others.
With her keynote talk “Your Legacy in Black and White: How to create the book to get you booked”, Sue shares how committing your passion and purpose to black and white in a book of quality, you will not only attract new opportunities – you’ll also be creating a legacy you can be truly proud of.
Sue will show you how to:
- Craft your unique message that is aligned with your purpose and story
- Build the business case for your book
- Create the right book to get you more bookings
Also speaking on the night is Learning and Development training provider, Rick Warrier, who will be sharing his showcase talk “Customer Service…What does that even mean?”.
Keynote speakers
Sue Richardson is an award-winning non-fiction publisher, creator of the pocket-sized business book series, The Authority Guides and founder and publishing director of The Right Book Company. Sue’s strategic approach to book publishing empowers her authors to build credibility, profile, visibility and respect both as individuals and as brands. For business speakers who create a book, doors open wider, their platform expands and their light shines more brightly than they could ever have dreamed. As a speaker, Sue has spent the last 20 years sharing her knowledge with the business community and beyond. She is a Fellow of the PSA.
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James Perryman
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PSA North West 15th November 2023: Better business by creating the right book and exceptional customer experiences
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